Regular Supervisory Checks by Operations Manager or Operations Executive at the site
Regular Silent hour spot checks (at least 1 time per week)
Conduct of Continual Training (CT) for Security Personnel (monthly);
eg. Customer Service Course, manage crowd and traffic control, Handling Counter Terrorism Activities, Recognize Terrorist Threat and etc.
Duty Reporting – Start and end of Shift by 24 hours Suits Command Center
Proper OJT with proper training checklist-criteria for staff confirmation
KPI Requirement by Operations Team (2 day +1 night visit) Manager or Operations Executive at the site. KPI of
$300 for Ops team non-compliance
We encourage once a month meeting of site representative with OM and OE to minute and monitor progress of
site.